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How a local restaurant boosted customer loyalty & sales

A small, family-owned business wanted to launch a customer loyalty campaign to drive return visits and build brand awareness. They wanted to offer their current customers an exclusive, one-time use discount offer and needed a scaleable solution.

The Coupons Solution

With the Coupons App, the restaurant was able to send unique, single-use coupon codes to their customers who completed a brief customer loyalty form. Here's how they did it: 

1

The restaurant generated 100 unique codes via the Coupons App, exported them via a CSV file, and uploaded them into their payment processing platform.

2

The restaurant let their customers know about their new loyalty program via email and via a scannable QR code at their restaurant, prompting customers to complete a brief sign-up form.

3

The customer then entered an automated HubSpot Email Workflow based on their form submission.

4

The customer received an automated email with their unique, single-use coupon code to use for their next restaurant visit.

Customer Wins

Easy implementation & scaleability 

Instead of outsourcing the manual process of sending personalized coupon codes to each customer, the busy restaurant owner independently self-scaled in under an hour.

Increased visitors & sales during a slower season

The restaurant was able to boost their monthly sales during a historically slower season due to increasing their number of returning customers. 

Boosted customer loyalty

The restaurant's customers were incentivized to keep returning to the restaurant with loyalty perks & discounts.

See What The Coupons App Can Do For Your Business

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